VoIP Built for Healthcare Compliance
Big Sky Telecom's HIPAA-compliant phone infrastructure gives medical practices, clinics, and healthcare organizations the encrypted communications, audit logging, and BAA documentation required under HIPAA.
BAA Available
HIPAA-ready infrastructure
HIPAA Compliance Built Into the Platform
Our healthcare infrastructure goes beyond encryption - providing the administrative, technical, and physical safeguards required under the HIPAA Security Rule.
Business Associate Agreement (BAA)
Big Sky Telecom provides a signed BAA to covered entities and business associates, fulfilling the contractual requirement for HIPAA-compliant third-party communications vendors.
Encrypted Voice Calls (SRTP)
All patient-related voice calls are encrypted using SRTP. PHI in transit is protected from interception, eavesdropping, or unauthorized access.
TLS Signaling Encryption
Call signaling and routing data are encrypted with TLS 1.3. No call metadata travels unprotected across public or private networks.
Complete Audit Logging
Every call event - inbound, outbound, missed, transferred - is logged with timestamps, extensions, and outcomes. Provides the audit trail required for HIPAA compliance reviews.
Access Controls & Extension Security
Role-based access controls limit which staff can access call records, voicemails, and system settings. Aligned with HIPAA's minimum necessary standard.
Secure Voicemail & Messaging
Voicemail and SMS messages containing PHI are stored and transmitted with encryption. No unprotected patient information in transit or at rest.
Built for Healthcare Organizations of Every Size
Real-World Deployments
Multi-Provider Clinics With Full Call Compliance
A multi-provider medical clinic uses Big Sky Telecom for all inbound patient scheduling and provider-to-provider calls - with complete audit logging, encrypted voice, and a signed BAA on file.
Telehealth Providers Handling PHI Over Every Channel
Telehealth organizations conducting phone and video consultations rely on Big Sky Telecom's encrypted infrastructure to meet HIPAA requirements across all communication channels.