About Big Sky Telecom
Built in Missoula. Built for Montana. Serving businesses since 1998.
About Big Sky Telecom
Big Sky Telecom carries forward a legacy of Montana business communications dating back to 1998. Through growth and acquisition, we've built one of Western Montana's most experienced local telecom teams, now focused on modern VoIP, hosted PBX, business SMS, cloud faxing, and managed IT services for small and mid-size businesses.
We serve businesses across the region, from Missoula to Hamilton to Kalispell to Butte, as a single point of contact for their communications and technology.
What hasn't changed in 25+ years is the commitment to local support. When you call us, you reach someone in Missoula - not a call center in another time zone.
Local Since 1998
Over 25 years of Montana telecom experience, now delivering modern VoIP and cloud communications to Western Montana businesses.
No Contracts Required
Month-to-month plans because you should stay because the service is good, not because you're locked in.
99.999% Uptime SLA
Multiple data centers with automatic failover so your phones stay up, even if one location goes down.
Same-Day Response
When something needs attention, we respond the same day. No ticket queues. No runaround.

Our Story
Big Sky Telecom was founded in Missoula, Montana with a simple idea: local businesses deserve a local telecom partner. Back in the late 1990s, the options were limited — you either dealt with a national carrier that didn't understand rural Montana, or you patched together aging landline equipment and hoped for the best. We saw the gap and built a company to fill it.
Local support matters in Montana more than almost anywhere else. When your phones go down and you're 90 miles from the nearest city, you need someone who understands rural connectivity challenges — poor internet in some areas, power outages during winter storms, and the reality that "next business day" from a national carrier might mean three days in the Bitterroot Valley. Our team lives and works here. We know the terrain, the infrastructure, and the businesses we serve by name.
Over the past 25+ years, we've grown from a small Missoula operation to a provider serving 300+ businesses across more than 20 Montana communities — from Hamilton to Helena, Kalispell to Butte, and everywhere in between. We've helped dental offices, law firms, construction companies, property managers, and nonprofits modernize their communications without the complexity or cost of national providers.
Our philosophy hasn't changed since day one: earn your business every month. That's why we don't require long-term contracts. If we're not delivering, you should be free to leave. Most of our customers have been with us for years — not because they're locked in, but because they've never had a reason to look elsewhere. That's how we think telecom should work.
Meet the Team
Real people, based in Montana, who pick up the phone when you call.

Carl Dawson
Founder
Montana native with 25+ years in telecom. Built Big Sky Telecom to give local businesses the support that national carriers never could.

Sean Cooper
CEO
A military kid who found Montana his home 25+ years ago. Runs the day-to-day at Big Sky Telecom with a focus on keeping the business local, honest, and fast. If something isn't working right for a client, it lands on his desk.

Michael Higgens
Senior VoIP Engineer
Certified VoIP engineer with expertise in PBX migration and enterprise deployments across Western Montana.

Christof Buvey
Customer Support Lead
Missoula local. The person who picks up the phone when you call. Has helped 300+ Montana businesses get their phones working right.

Jessamyn Rowe
Lead Account Manager
Your first call and your ongoing contact. Jessamyn makes sure every business gets set up right and doesn't get lost after the sale. Knows the BST product lineup inside and out — and knows when to say "that's not the right fit for you."
Why Montana Businesses Choose Big Sky Telecom
Certified, compliant, and committed to excellence in every connection.
Local Since 1998
Over 25 years of Montana telecom experience behind every call
Transparent Pricing
No hidden fees, no surprises on your bill
Month-to-Month Plans
No long-term contracts required
Fast Setup
Most businesses are live within 48 hours
HIPAA-Capable
Compliant configurations for healthcare organizations
FCC Registered VoIP Provider · Missoula, Montana · Serving Western Montana Since 1998
What Our Clients Say
Don't just take our word for it. See what Western Montana businesses say about their experience with Big Sky Telecom.
"Switching to Big Sky Telecom was the best decision we made for our office. The setup was fast, the support is local, and we've never had a dropped call since."
Sarah Manfield
Office Manager
Missoula Professional Services
"We have three locations across Western Montana and Big Sky Telecom manages them all on one system. Transferring calls between offices is seamless and the monthly cost is predictable."
Mike Rogers
Operations Director
Western Montana Business
"As a medical practice, HIPAA compliance isn't optional. Big Sky Telecom had our BAA signed and our system configured correctly before we went live. That kind of attention to detail matters."
Lisa T.
Practice Administrator
Missoula Medical Clinic
"I called three VoIP providers before going with Big Sky Telecom. The others sent me automated emails for two weeks. Big Sky called me back the same day and had a proposal ready the next morning."
Tom Alberts
Owner
Missoula Small Business
Ready to Work With a Local Montana Team?
Book a free consultation and find out how Big Sky Telecom can handle your business communications — phones, fax, SMS, and IT services — backed by 25+ years of Montana experience.
Serving Western Montana since 1998. No contracts. Local support.
