Simple, Transparent Pricing
Three plans. No hidden fees. No long-term contracts. Pay month-to-month and scale your seat mix as your team grows.
Montana-based support included with every plan. No call centers. No runaround.
General Extension
Shared-area phones - conference rooms, warehouses, lobbies, and common areas.
Bundled Premium Seat
Recommended for office staff who need a full-featured desk phone and DID number.
Call Center Seat
Full-featured call center license with advanced routing, agent dashboards, and supervisor tools.
Need more than 50 seats, a custom SLA, or dedicated infrastructure? Book time with our team →
Feature-by-Feature Breakdown
Filter by category or scroll the full table. Every feature - from core calling to encryption - mapped across all three plans.
| Feature | General Ext. $24.50 | Bundled Premium $34.50 | Call Center Seat $44.50 |
|---|---|---|---|
Core Calling | |||
| Inbound & Outbound Calling | |||
| Devices per seat | 1 | Up to 5 | Up to 5 |
| Direct Inward Dial (DID) number | |||
| Canada Calling (landline) | |||
| Three-way & conference calling | |||
| Call hold & transfer | |||
| Call park & pickup | |||
| Call flip (mid-call device switch) | |||
Routing & IVR | |||
| Auto attendant / IVR | |||
| Time-based call routing | |||
| Ring groups | |||
| Call queues (ACD) | |||
| Skills-based routing | |||
| Geographic routing | |||
| Callback request | |||
| Hunt groups (sequential) | |||
Voicemail & Messaging | |||
| Voicemail | |||
| Voicemail-to-email (audio) | |||
| Visual voicemail | |||
| Business SMS (10DLC registered) | |||
| SMS auto-replies & keywords | |||
| MMS (photo & media) | |||
Devices & Apps | |||
| Desk phone (IP) | |||
| Softphone (desktop - Mac / Windows) | |||
| Mobile app (iOS & Android) | |||
| Web browser dialer | |||
| BLF / presence on desk phone | |||
Analytics & Recording | |||
| Call detail records (CDR) | |||
| Call recording | |||
| Call recording playback & download | |||
| Real-time agent dashboard | |||
| Live wallboard | |||
| Historical reporting | |||
| Scheduled report delivery | |||
Supervisor Tools | |||
| Call monitoring (silent listen) | |||
| Call whisper (coach agent) | |||
| Call barge (join live call) | |||
| Live agent status board | |||
| SLA threshold alerts | |||
Security & Encryption | |||
| TLS 1.3 signaling encryption | |||
| SRTP voice media encryption | |||
| DTLS-SRTP key negotiation | |||
| AES-256 call recording encryption | |||
| TLS voicemail-to-email delivery | |||
| Encrypted SMS in transit | |||
Admin & Management | |||
| Self-service management portal | |||
| Number porting (DIDs) | |||
| Multi-site / multi-location support | |||
| Role-based portal access | |||
| API access | |||
| Montana-based support | |||
| Priority support queue | |||
Only Pay for What You Need
Every add-on is available on any plan. Mix and match to build exactly the right communication stack for your team.
Add a single direct inward dial number to any extension, ring group, or queue.
Bundle of 10 DID numbers at a discounted rate. Great for growing teams.
800, 888, 877, or newer prefix toll-free numbers with full routing control.
Enable 10DLC-registered SMS on a dedicated DID for two-way business texting.
Add a voicemail box for any extension or user.
Register each site with a physical address for emergency services compliance.
Dedicated conference bridge for up to 10 concurrent participants.
Conference bridge for up to 25 concurrent participants.
Conference bridge for up to 50 concurrent participants.
Large conference bridge for up to 99 concurrent participants.
Connect your existing on-premise PBX to the PSTN via SIP trunks.
Additional call center agent login for queue access and reporting.
Direct routing integration with Microsoft Teams for unified calling.
Mobile extension with 2GB data. Take your business line on the go.
Mobile extension with 4GB data for moderate mobile usage.
Mobile extension with 10GB data for frequent mobile workers.
Mobile extension with 20GB data for heavy mobile usage.
Mobile extension with 40GB data. The most data for road warriors.
500 inbound toll-free minutes per month.
1,000 inbound toll-free minutes per month.
2,500 inbound toll-free minutes per month.
5,000 inbound toll-free minutes per month.
10,000 inbound toll-free minutes per month.
All add-on prices are per-month unless otherwise noted. International calling rates vary by destination. View full rate table →
| Encryption Feature | General Ext. | Bundled Seat | Call Center Seat |
|---|---|---|---|
| TLS 1.3 signaling encryption | |||
| SRTP voice media encryption | |||
| DTLS-SRTP key negotiation | |||
| AES-256 call recording encryption | |||
| TLS voicemail-to-email delivery | |||
| Encrypted SMS in transit |
Trusted by Montana Businesses
No fluff - just what real customers told us.
"Switching from our old PRI saved us 40% monthly. The migration took two weeks and Big Sky handled everything."
"The built-in SMS feature alone was worth it. Our appointment reminders now go out automatically with the Bundled Seat."
"We put a General Extension in every conference room and Bundled Seats for our staff. Perfect mix."
Pricing Questions Answered
Common questions about plans, billing, and what's included.
Ready to Build Your Plan?
Tell us your team size, current setup, and any must-have features. We'll recommend the right seat mix, handle number porting, and get you live - usually within a week.