Business SMS That Actually Gets Delivered
Two-way texting from your existing business number - fully 10DLC-registered, carrier-compliant, and ready for appointment reminders, customer support, and everything in between.
TCR / 10DLC Registered
Carrier-compliant delivery
10DLC Compliance Included
We handle registration - you focus on messaging
The FCC and major carriers now require all business SMS sent from 10-digit local numbers to be registered through The Campaign Registry (TCR). Unregistered messages are filtered or blocked. Big Sky Telecom manages your brand registration, campaign registration, and ongoing compliance - so your messages reach customers every time.
Everything You Need to Text Professionally
From one-on-one support conversations to mass outreach campaigns - all from your existing business number.
Two-Way Messaging
Send and receive SMS/MMS from your existing business phone number. Customers reply naturally - just like texting a friend.
Team Inbox
Multiple team members share a single SMS inbox. Assign conversations, add internal notes, and never let a message fall through the cracks.
Message Templates
Save and reuse common replies - appointment reminders, confirmations, FAQs. Cut response time without sacrificing personalization.
Delivery Analytics
Real-time delivery receipts, open tracking, and historical reports. Know exactly which messages landed and when.
Auto-Replies & Workflows
Set up keyword-triggered auto-responses, business-hours replies, and drip sequences - all without custom code.
Mass Texting
Blast promotions, alerts, or announcements to segmented contact lists while staying fully compliant with 10DLC throughput limits.
How Montana Businesses Use Business SMS
98% open rate. Average read time under 90 seconds. No other channel comes close.
Appointment Reminders
Reduce no-shows with automated appointment reminders and two-way confirmation replies. HIPAA-mindful workflows available.
Customer Support & Follow-Ups
Let customers text a question instead of waiting on hold. Resolve issues faster and collect review requests after service.
Lead Nurturing
Respond to new leads in under 60 seconds via text - the channel with 98% open rates - before competitors even pick up the phone.
Secure Notifications
Send encrypted, time-sensitive alerts - payment due, document ready, case update - directly to the client's pocket.
Up and Texting in Days, Not Weeks
We handle the complicated 10DLC registration process. You just tell us what you want to send and who you're sending to.
Register Your Brand & Campaign
We handle 10DLC registration with The Campaign Registry (TCR) on your behalf - brand, use-case, and campaign details submitted for you.
Assign SMS to Your Number
Enable texting on your existing business DID or get a dedicated SMS number. No new number to advertise.
Publish Your Opt-In
Add our compliant opt-in language to your website, forms, or marketing materials. We provide ready-to-use copy.
Start Messaging
Send from the web portal, our mobile app, or integrate via API. Replies land in your shared team inbox in real time.
Built for TCPA & 10DLC Compliance
Business SMS is heavily regulated. Sending unregistered or non-compliant messages exposes your business to carrier filtering and TCPA liability. Every Big Sky Telecom SMS account is provisioned with compliance built in - not bolted on.
Required SMS Disclosures
Per 10DLC and CTIA guidelines, the following must be included in your opt-in consent language:
Keyword Responses (Automated)
All handled automatically - no manual intervention needed.
Simple SMS Pricing - Add-On or Included
Business SMS is included in the Business and Unified plans. Available as a standalone add-on for Starter plan customers.
MMS counts as 3× standard SMS credits. TCR registration fee: one-time $20 brand + $10/campaign. Book a call for volume pricing.
"We cut our appointment no-show rate by nearly 40% in the first month just by switching to SMS reminders through Big Sky Telecom. Setup was done same day."
Office Manager
Montana Healthcare Clinic
"Being able to text customers from our main business number - the one they already know - made adoption instant. Customers love it."
Owner
Bozeman Service Co.
98% Average Open Rate
Read within 90 seconds on average
Common Questions
Everything you need to know before getting started.
What is 10DLC and why does it matter?
10DLC (10-Digit Long Code) is the current standard for business text messaging in the US. Carriers require businesses to register their 10DLC number before sending messages. Without registration, messages get filtered or blocked. Big Sky Telecom handles all 10DLC registration for you - your messages actually get delivered.
Can I text from my existing business number?
Yes. We enable two-way SMS on your existing business phone number. No new number needed - customers can call and text the same number.
What's the difference between SMS and MMS?
SMS is standard text (up to 160 characters). MMS supports images, files, and longer messages. Both are supported on Business and Unified plans.
Can I send automated messages or appointment reminders?
Yes. You can set up auto-replies, scheduled messages, and templates for common responses. Perfect for appointment reminders, follow-ups, and after-hours replies.
Is business texting HIPAA compliant?
Our platform supports HIPAA-capable messaging configurations for healthcare organizations. Book a call to discuss your specific compliance requirements.
Can multiple team members share one texting inbox?
Yes. The shared inbox lets your whole team see, send, and respond from a single business number - with visibility into who responded to what.
What happens to existing texts if I switch to Big Sky Telecom?
Existing message history cannot be ported, but your number can be. All new messages from the date of activation are stored in your account.