Built for Property Management
Per-Property Call Routing
Give each property its own number or extension with auto-attendant routing. Tenants reach the right manager without calling a central office switchboard.
Encrypted Voicemail & Call Recording
Securely store tenant communications with encrypted voicemail and optional call recording. Useful for dispute resolution and maintenance documentation.
After-Hours Maintenance Routing
Route emergency maintenance calls to on-call staff after hours automatically. Non-urgent calls go to voicemail with clear next-day follow-up expectations.
Voicemail-to-Email for Property Managers
Voicemails delivered to your email so you can triage tenant requests from anywhere: the office, a showing, or between properties.
Multi-Property, One System
Manage all your properties from a single phone system. Transfer calls between locations, share extensions, and centralize administration.
Number Porting from Any Carrier
Keep your existing office and property phone numbers. We handle the entire porting process at no charge. Most ports complete within 5-10 business days.
The Challenges Montana Property Managers Face
- Missed tenant calls when managers are between properties or off-site at showings
- No after-hours routing. Emergency maintenance calls go to voicemail until morning
- Separate phone systems for each property with no unified management or visibility
- Outdated desk phones that can't support mobile staff or remote property managers
How Big Sky Telecom Solves Them
- Simultaneous ring on desk and mobile. Never miss a tenant call, wherever you are
- Automatic after-hours routing sends maintenance emergencies to on-call staff immediately
- One unified system across all properties with centralized admin, shared extensions, and inter-site transfers
- Modern cloud phones and softphone apps that work from any location with internet access
"We manage 12 properties and Big Sky gave each one its own number with after-hours routing to our on-call maintenance crew. Setup took two days and we haven't missed a tenant call since."- Sarah K., Operations Manager, Missoula Property Group