Quick Facts
Bloom Montessori
Missoula, Montana
Education / Childcare
Hosted VoIP Phone System
The Challenge
Bloom Montessori is a well-regarded early childhood education program in Missoula. Like many small educational organizations, they were running on a basic phone setup that wasn't built for their needs. Missed calls from parents during drop-off and pick-up hours, no way to route calls between classrooms and the front office, and no voicemail-to-email when staff were away from the desk.
For a school where parent communication is critical - schedule changes, early pick-ups, health concerns - unreliable phone service isn't just inconvenient. It's a trust issue.
The Solution
Big Sky Telecom set up a hosted VoIP system for Bloom Montessori that included:
- Auto attendant with a professional greeting and menu routing
- Ring groups so incoming calls reach the right staff member quickly
- Voicemail-to-email so messages are never missed, even during class time
- On-site phone installation and network configuration by our Missoula team
- Month-to-month service with no long-term contract
The Results
After switching to Big Sky Telecom, Bloom Montessori saw immediate improvements in day-to-day operations:
Zero
Missed parent calls during operating hours
Same-day
On-site setup and number porting
~30%
Reduction in monthly phone costs
"We had no idea how much we were missing with our old system. Big Sky Telecom set everything up in our space, showed us how to use it, and now parents can always reach us. It just works."
- Bloom Montessori, Missoula MT
Why It Worked
Bloom Montessori didn't need an enterprise platform with 200 features. They needed a reliable phone system, set up correctly, with someone local to call if anything went wrong. That's exactly what Big Sky Telecom provides, and it's why local businesses across Western Montana are making the same switch.
Want similar results for your business? Book a free assessment or call (406) 777-8647.